The Public Eye Sees Only Positive Reviews
Only clients leaving positive reviews are redirected to your third-party review request page as shown above. You decide how many stars make the cut, though typically 4 or 5 stars is considered a keeper. This ensures that only high reviews make it onto the big review sites.
No matter what, you are immediately notified of ANY review that is placed on your third-party review sites (Google, Yelp. Facebook) so you can reply as appropriate.
While less positive ratings of 1, 2, or 3 stars are not given the redirect link, you are still notified of the review and given the opportunity to resolve any issues or complaints. When handled with care, these less than favorable reviews can very often be turned into positive ones. And when that happens, you can quickly provide them with the links to your online review sites!